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Sideswipe
provides on-site training that matches the needs of your staff
and adjusts to your schedule.
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To be eligible for technical support of Sideswipe products:
- You must have a current maintenance contract with Sideswipe. Please e-mail maint@verity.com if you are unsure of your maintenance contract's current status or if you are interested in starting a maintenance contract.
- Your Sideswipe product must be running on a supported platform. Supported platforms are listed for each product on our Product Support page.
- Any version of third party software you are using in conjunction with Sideswipe software must be currently supported by the company which developed that software. Please read Sideswipe's FAQ about "Support of New Third Party Products" for details on support of newly released products.
Please note that Sideswipe does not provide support for evaluation or beta versions of non-Sideswipe products.
Sideswipe is committed to providing high-quality software, service, and support to meet today's business needs.
The support staff provides technical support to distributors as well as customers. Support Engineers respond to questions regarding the usage and functionality of supported Sideswipe products. We help identify software problems, develop workarounds when feasible, and record enhancement requests for consideration in future Sideswipe product releases.